Restarting Amazon Fire TV
Restarting your device can clear issues that you're experiencing.
-
Using the Amazon Fire remote, navigate to Settings
→ My Fire TV 
→ Select Restart -
Device will auto-reboot, then reopen Seed Signage App
A device PIN can be set to prevent changes or accidental resets. If a PIN is set, enter it when prompted.
If you don't recall the PIN, it can be reset by going to amazon.com/pin
Sign in to the primary Amazon account used to setup the devices.
Navigate to Settings > Permissions, and select "Change" next to Prime Video PIN to set a new 5-digit code.
Contact Support@getseed.io for further assistance.