---
title: Fire Remote Not Responding or Not Changing Channel
description: Fire remote, Fire TV, Amazon remote, not responding, remote not working
---

[Skip to content](https://support.getseed.io/fire-remote-not-responding-or-not-changing-channel#main-content)

[![seed-logo-blue-256px](https://support.getseed.io/hs-fs/hubfs/seed-logo-blue-256px.png?width=80&height=40&name=seed-logo-blue-256px.png)](https://getseed.io/?hsLang=en)

Open main navigation

Close main navigation

 Hello! What do you need help with?

- There are no suggestions because the search field is empty.

1. [Seed Customer Support](https://support.getseed.io/?hsLang=en)
2. [Hardware](https://support.getseed.io/hardware?hsLang=en)
3. [Amazon Fire Devices](https://support.getseed.io/hardware?hsLang=en#amazon-fire-devices)

# Fire Remote Not Responding or Not Changing Channel

## If your remote isn't working as expected, during or after device setup try the following solutions.

1. Replace batteries with 2 fresh AAA batteries
2. Use remote at least 3-6 feet from TV
3. Ensure no obstructions between remote and device
4. Unplug the power supply for the Fire Stick from the outlet, wait 30 seconds, then plug back in. Test remote again.

 Contact **Support@getseed.io** for further assistance.

- [Seed Manager](https://support.getseed.io/seed-manager?hsLang=en#main-content)

    - [User Guides](https://support.getseed.io/seed-manager?hsLang=en#user-guides)
    - [Best Practices](https://support.getseed.io/seed-manager?hsLang=en#best-practices)
- [Seed TV Menu](https://support.getseed.io/seed-tv-menu?hsLang=en#main-content)

    - [Setup & Installation](https://support.getseed.io/seed-tv-menu?hsLang=en#setup-installation)
    - [Layouts (Product Playlists)](https://support.getseed.io/seed-tv-menu?hsLang=en#layouts-product-playlists)
    - [Media Playlists](https://support.getseed.io/seed-tv-menu?hsLang=en#media-playlists)
    - [Channels](https://support.getseed.io/seed-tv-menu?hsLang=en#channels)
- [Seed Touch](https://support.getseed.io/seed-touch?hsLang=en#main-content)

    - [Hardware](https://support.getseed.io/seed-touch?hsLang=en#hardware)
- [Hardware](https://support.getseed.io/hardware?hsLang=en#main-content)

    - [Apple TV](https://support.getseed.io/hardware?hsLang=en#apple-tv)
    - [Amazon Fire Devices](https://support.getseed.io/hardware?hsLang=en#amazon-fire-devices)
    - [Windows Devices](https://support.getseed.io/hardware?hsLang=en#windows-devices)

[![Chill listening crop-3](https://support.getseed.io/hs-fs/hubfs/seed-logo-blue-256px.png?width=64&height=32&name=seed-logo-blue-256px.png "Chill listening crop-3")](https://www.getseed.io?hsLang=en)

Thank you for choosing Seed Technology

<https://www.linkedin.com/company/seedtechnology>

Copyright © 2026, Seed Technology